Care Coordinator/COPSD Specialist
Company: PermiaCare
Location: Odessa
Posted on: May 3, 2024
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Job Description:
Job Number: 337Location: OdessaSupervises: NFLSA:
Non-ExemptDivision: MHSalary: $20.65 if BA or LCDC intern; $45,261
if LCDCShift: M-F 8am - 5pm; Assigned work hours may change as the
needs of the agency and clients changeDriving required: YTravel
required: YSettings: office, fieldPOSITION SUMMARY/JOB PURPOSE:The
Care Coordinator/COPSD Specialist provides a mix of services to
individuals with mental illness who live in Alpine, Van Horn,
Presidio, and Fort Stockton. This employee has a primary office in
Odessa but travels 50% of the time to the rural clinics to provide
services. The employee must provide face-to-face services to the
individuals who live in the rural regions.The Care
Coordinator/COPSD Specialist provides Co-Occurring Psychiatric and
Substance Use Disorders (COPSD) services. COPSD is an
evidence-based practice used to help treat individuals who are
suffering from a mental illness and substance use disorder obtain
sobriety and achieve recovery goals. This position will provide
substance use counseling by following the COPSD curriculum or other
evidenced-based curriculum to meet the needs of the individuals
being served. This position connects individuals to care across a
spectrum of health services, including access to high-quality
physical and behavioral health care, as well as social services,
housing, education systems, and employment opportunities in order
to help reach wellness and recovery of the whole person. The Care
Coordinator/COPSD Specialist closes gaps between different
organizations that addresses the needs of the individual being
served by linking that individual directly to the program and
continuing to meet with the individual until they have fully
accessed the services.This position works independently, under
limited supervision, reporting major activities through periodic
meetings.EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS:Education
Required: A Bachelor's degree from an accredited college or
university with a major in psychology, social work, medicine,
nursing, rehabilitation, counseling, sociology, human growth and
development, physician assistance, gerontology, special education,
educational psychology, early childhood education or early
childhood intervention or a bachelor's degree with at least 30
hours of coursework in the previous fields.Experience Required: At
least 1 year experience working with individuals struggling with
mental health, substance use, involved in the criminal justice
system, or working with individual during acute crisis needing
psychiatric hospitalization.Registration, Certification, Licensure
or other Qualifications Required: Must maintain a valid Texas
Driver's license, auto liability insurance and a driving record
acceptable to PermiaCare's insurance requirements.Required to pass
criminal history and background checks as well as pre-employment
drug screen.Must obtain QMHP certification within 6 months.Must
possess current and valid LCDC or LCDC intern license or obtain one
within 6 months.ESSENTIAL DUTIES AND RESPONSIBILITIES:Actively work
on closing gaps in referrals between PermiaCare departments.Provide
holistic care across the health spectrum by addressing all needs
identified by client.Provide evidence-based COPSD services to meet
the needs of the individual, when applicable.Link clients to
integrated services including medical care, substance abuse
treatment, crisis services, mental health services, veteran
services, or any other needed services identified by
client.Encourage and/or include participation of family members and
others important to the client, subject to privacy and
confidentiality requirements and client's consent.Develop recovery
plans that are comprehensive, person-centered, and family-centered
in agreement with and endorsed by the client.Recovery plans are
specific for care coordination and/or COPSD and clearly identify
client's recovery goals, client's needs, and goals and objectives
to accomplish recovery goals.All follow up documentation and
progress notes should be person-centered and completed within
required timelines.Provide transportation to individuals to ensure
they are able to make appointments with services they are trying to
access.Meet unit performance measures or targets.Maintain assigned
caseload of individuals with mental illness.Coordinate services to
designated caseload.Enter accurate and appropriate documentation of
services within timeframe required.Maintain confidentiality of
sensitive records and treatment information, client files and
protected health information in compliance with HIPAA, laws, rules
and regulations, and established procedures.Maintain regular and
reliable physical on-site attendance. Regular attendance,
dependability, and promptness are required for the scheduled work
day 100% of the time, to ensure consistency and completeness of
program's processes.Comply with the Abuse, Neglect, and
Exploitation policy and reporting requirements.Adhere to the Code
of Conduct and Standards of Behavior policy requirements.Establish
and maintain effective work relationships with individuals served
and their families, supervisors, co-workers and visitors by
demonstrating cooperative, courteous and respectful behavior at all
times.Communicate regularly with supervisor.Open and process
mail/email in a timely manner.Answer phone, collect phone messages
and respond to requests timely and accurately.Maintain safe and
clean working environment by complying with procedures, rules and
regulations.Perform all work functions and interactions using a
trauma informed approach.Display professionalism when representing
PermiaCare and the program in the community.Maintain compliance
with legal requirements and company policies and
procedures.Maintain valid and current driver's license, auto
insurance, acceptable driving record and reliable transportation at
all times. Driving may be required for this position.Complete all
training as assigned prior to due date.Other duties as
assigned.MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not
designated as essential for the purposes of ADA; they are still
required duties):Fill in for other MH staff as needed.Maintain a
current knowledge of HHSC LCDC licensure standards and apply those
that are appropriate to the COPSD program.Learn and apply, through
center training and independent study of provided Medicaid
materials, the Medicaid covered services for this position, the
proper application of these services, and the codes used to
describe these services.Progress notes clearly show progress or
lack of progress in accordance with current provider agreement.
(Meeting Minimum Requirements of Current Internal Provider
Agreement).Perform crisis services as needed.Discharges and
discharge summaries are completed when needed and in accordance
with regulatory guidelines.Identify client needs and client risks
through administration of TRR assessments and in collaboration with
the CCBHC manager, the UM team, the IT team, and the UM
committee.Provide translation, if applicable.Participate in team
meeting or staffings.Participate in community activities and/or
attends community meetings as needed.Participate in workgroups and
committees as assigned.KNOWLEDGE, SKILLS, ABILITIES AND
COMPETENCIES:Knowledge of current research in assigned priority
population.Knowledge about chemical dependency and mental health
disorders.Knowledge of HIPAA and ability to protect
confidentiality.Effective multi-tasking skills.Good organizational
skills.Welcoming, positive behavior.Ability to express self clearly
and effectively, orally and in writing.Effective time management
skills.Exceptional customer service skills, including positive
attitude.Cultural sensitivity.Dependable attendance and
punctuality.Knowledge of trauma informed theories, principles and
practices.Flexibility and adaptability to different work
environments.Excellent computer skills, including Word, Excel,
Outlook, and Electronic Health Records (EHR).Reading and
comprehending.Reasoning and analyzing.Ability to coordinate with
various inter-agency personnel.Ability to fulfill PMAB and
CPR/First Aid requirements.Ability to work independently.Good
interpersonal skills, including ability to build rapport with
individuals including co-workers.Ability to display comfort in
interacting with individuals of diverse cultural, ethnic and
economic backgrounds and with social service, healthcare,
educational and criminal justice organizations, as needed.Ability
to acquire and utilize new skills as the job requires.Ability to
work cooperatively and productively with supervisor, individuals,
co-workers, and groups of persons at all levels of activity,
contributing to a spirit of teamwork.Ability to maintain highly
confidential information.Ability to remain calm in stressful
situations.Ability to plan and schedule work and implement
directives without constant supervision.Model professionalism by
appropriate dress, language, ethics and work habits.Ability to
drive personal and/or company vehicle. This position may require
travel to agency program sites, community and residential sites,
and/or locations outside the PermiaCare catchment area. This
position may require transport of agency individuals and/or
individuals served.PHYSICAL REQUIREMENTS:Abilities Required:Light
Lifting, under 15 lbsLight Carrying, under 15
lbsWalkingStandingSittingOperating office equipmentOperating motor
vehicleAbility to seeHearing (with aid)Ability to writeAbility to
countAbility to readAbility to tell timeOther (specify): driving
required. May require some travel after hours and
overnight.WORKSITE CONDITIONS:TravelInsideWorking closely with
othersWorking aloneADA Statement: Reasonable accommodations may be
made to enable individuals with disabilities to perform essential
functions.EEO Statement: PermiaCare is committed to hiring and
retaining a diverse workforce. We are proud to be an Equal
Opportunity Employer, making decisions without regard to race,
color, ethnicity, national origin, sex, sexual orientation, gender
identity, religion, age, disability, veteran status, genetic
information, or any other characteristic protected by state or
federal law.This job description is not designed to cover or
contain a comprehensive list of duties, activities or
responsibilities that are required of the employee for this job.
Duties, activities and responsibilities may change or new ones may
be assigned at any time with or without notice. This job
description does not constitute an employment contract with
PermiaCare. Employment is at-will.
PM22PI4ea92a3aeeee-25660-34227783
Keywords: PermiaCare, Odessa , Care Coordinator/COPSD Specialist, Other , Odessa, Texas
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