Medical Assistant Specialist
Company: PermiaCare
Location: Midland
Posted on: May 3, 2024
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Job Description:
Job Number: 172Location: MidlandSupervises: NFLSA:
Non-ExemptDivision: MHSalary: $14.67 per hour. Sign on bonus may be
available.Shift: M-Th 7:30am - 5:30pm F 8am -12pm; Assigned work
hours may change as the needs of the agency and clients
changeDriving required: YTravel required: YSettings: officePOSITION
SUMMARY/JOB PURPOSE:The Medical Assistant Specialist is responsible
for performing clerical and administrative duties for both the
Primary Care and Bridges Behavioral Health clinics. This position
will answer phones, schedule medical appointments, take messages,
data enter notes, contact clients to notify of pending
appointments, pull records for staff, screen charts for
deficiencies, file/scan forms to charts, perform benefits
eligibility determination, obtain authorizations, post
payments/charges, and accurately process third party billing
activity. The Medical Assistant Specialist will coordinate basic
medical and non-medical aspects of a patient's treatment by
triaging, preparing and sanitizing patient rooms for use,
performing basic laboratory procedures/tests, conducting
comprehensive medical history interviews with individuals with
mental illness, and educating and managing medications with
provider instructions.This position works independently, under
limited supervision, reporting major activities through periodic
meetings.EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS:Education
Required: High School Diploma or GED. CNA or CMA
certification.Experience Required: At least 6 months experience in
a healthcare setting.Registration, Certification, Licensure or
other Qualifications Required: Must maintain a valid Texas Driver's
license, auto liability insurance and a driving record acceptable
to PermiaCare's insurance requirements.Required to pass criminal
history and background checks as well as pre-employment drug
screen.Valid and current Texas Certified Nursing Aide (CNA) or
Certified Medication Aide (CMA) certification.ESSENTIAL DUTIES AND
RESPONSIBILITIES:Perform benefits eligibility determinations by
calling insurance company or reviewing website.Ensure all patient
charges, including labs are entered into the billing system and
reconciled on a daily basis.Follow up on denied claims.Collect
blood, urine, fecal cultures and other lab specimens, log the
specimens, and prepare them for testing.Investigate and resolve
differences revealed from reports.Screen charts for
deficiencies.Collect vital signs and accurately document data
entry.Perform general office duties, such as answering telephones,
taking messages and greeting patients.Schedule and confirm
appointments.Prepare vaccines and other equipment used for routine
diagnostic tests (EKG, breathing treatments) as directed by
provider orders.Administer vaccines as directed by provider
orders.Follow up on patient calls, lab results, patient questions,
and authorizing drug refills, while providing prescription
information to pharmacies weekly.Meet unit performance measures or
targets.Enter accurate and appropriate documentation of services
within timeframe required.Maintain confidentiality of sensitive
records and treatment information, client files and protected
health information in compliance with HIPAA, laws, rules and
regulations, and established procedures.Maintain regular and
reliable physical on-site attendance. Regular attendance,
dependability, and promptness are required for the scheduled work
day 100% of the time, to ensure consistency and completeness of
program's processes.Comply with the Abuse, Neglect, and
Exploitation policy and reporting requirements.Adhere to the Code
of Conduct and Standards of Behavior policy requirements.Establish
and maintain effective work relationships with individuals served
and their families, supervisors, co-workers and visitors by
demonstrating cooperative, courteous and respectful behavior at all
times.Communicate regularly with supervisor.Open and process
mail/email in a timely manner.Answer phone, collect phone messages
and respond to requests timely and accurately.Maintain safe and
clean working environment by complying with procedures, rules and
regulations.Perform all work functions and interactions using a
trauma informed approach.Display professionalism when representing
PermiaCare and the program in the community.Maintain compliance
with legal requirements and company policies and
procedures.Maintain valid and current driver's license, auto
insurance, acceptable driving record and reliable transportation at
all times. Driving may be required for this position.Complete all
training as assigned prior to due date.Other duties as
assigned.MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not
designated as essential for the purposes of ADA; they are still
required duties):Fill in for other nursing or Bridges staff as
needed.Attend staff meetings as needed.Inventory and order medical,
lab or office supplies or equipment.Provide translation, if
applicable.Participate in team meeting or staffings.Participate in
community activities and/or attends community meetings as
needed.Participate in workgroups and committees as
assigned.KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:Knowledge of
mental illness and treatment.General knowledge of nursing.Ability
to operate telephone system and basic office equipment.Ability to
operate calculator.Knowledge of state and federal laws as they
pertain to physician's prescriptions and side effects of
medications.Knowledge of HIPAA and ability to protect
confidentiality.Effective multi-tasking skills.Good organizational
skills.Welcoming, positive behavior.Ability to express self clearly
and effectively, orally and in writing.Effective time management
skills.Exceptional customer service skills, including positive
attitude.Cultural sensitivity.Dependable attendance and
punctuality.Knowledge of trauma informed theories, principles and
practices.Flexibility and adaptability to different work
environments.Excellent computer skills, including Word, Excel,
Outlook, and Electronic Health Records (EHR).Reading and
comprehending.Reasoning and analyzing.Ability to coordinate with
various inter-agency personnel.Ability to fulfill PMAB and
CPR/First Aid requirements.Ability to work independently.Good
interpersonal skills, including ability to build rapport with
individuals including co-workers.Ability to display comfort in
interacting with individuals of diverse cultural, ethnic and
economic backgrounds and with social service, healthcare,
educational and criminal justice organizations, as needed.Ability
to acquire and utilize new skills as the job requires.Ability to
work cooperatively and productively with supervisor, individuals,
co-workers, and groups of persons at all levels of activity,
contributing to a spirit of teamwork.Ability to maintain highly
confidential information.Ability to remain calm in stressful
situations.Ability to plan and schedule work and implement
directives without constant supervision.Model professionalism by
appropriate dress, language, ethics and work habits.Ability to
drive personal and/or company vehicle. This position may require
travel to agency program sites, community and residential sites,
and/or locations outside the PermiaCare catchment area. This
position may require transport of agency individuals and/or
individuals served.PHYSICAL REQUIREMENTS:Abilities Required:Light
Lifting, under 15 lbsLight Carrying, under 15
lbsWalkingStandingSittingOperating mechanical equipmentOperating
office equipmentOperating motor vehicleAbility to seeHearing (with
aid)Ability to writeAbility to countAbility to readAbility to tell
timeOther (specify): driving required. May require some travel
after hours and overnight.WORKSITE CONDITIONS:TravelInsideWorking
closely with othersWorking aloneADA Statement: Reasonable
accommodations may be made to enable individuals with disabilities
to perform essential functions.EEO Statement: PermiaCare is
committed to hiring and retaining a diverse workforce. We are proud
to be an Equal Opportunity Employer, making decisions without
regard to race, color, ethnicity, national origin, sex, sexual
orientation, gender identity, religion, age, disability, veteran
status, genetic information, or any other characteristic protected
by state or federal law.This job description is not designed to
cover or contain a comprehensive list of duties, activities or
responsibilities that are required of the employee for this job.
Duties, activities and responsibilities may change or new ones may
be assigned at any time with or without notice. This job
description does not constitute an employment contract with
PermiaCare. Employment is at-will.
PM22PI631cee687cab-25660-34280675
Keywords: PermiaCare, Odessa , Medical Assistant Specialist, Healthcare , Midland, Texas
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