Non-Clinical Operations Supervisor
Company: VirtualVocations
Location: Odessa
Posted on: March 12, 2025
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Job Description:
A company is looking for a Supervisor Engagement Center Non
Clinical Operations.
Key Responsibilities
Supervises daily activities of unlicensed team members to ensure
quality and productivity standards are met
Collaborates with quality and training departments to develop and
implement necessary resources and training for team member
success
Identifies opportunities for operational improvement and executes
plans to support departmental and organizational goals
Required Qualifications
Associate degree in Business or equivalent experience
Typically requires 5 years of experience in a contact center, call
center, or customer service environment
Experience in human resource responsibilities including coaching
and performance reviews
Ability to collaborate with various internal and external
partners
Understanding of organizational policies and regulatory
requirements
Keywords: VirtualVocations, Odessa , Non-Clinical Operations Supervisor, Healthcare , Odessa, Texas
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