Care Coordinator/COPSD Specialist
Company: PermiaCare
Location: Odessa
Posted on: April 19, 2024
Job Description:
Job Number: 337Location: OdessaSupervises: NFLSA:
Non-ExemptDivision: MHSalary: $20.65 if BA or LCDC intern; $45,261
if LCDCShift: M-F 8am - 5pm; Assigned work hours may change as the
needs of the agency and clients changeDriving required: YTravel
required: YSettings: office, fieldPOSITION SUMMARY/JOB PURPOSE:The
Care Coordinator/COPSD Specialist provides a mix of services to
individuals with mental illness who live in Alpine, Van Horn,
Presidio, and Fort Stockton. This employee has a primary office in
Odessa but travels 50% of the time to the rural clinics to provide
services. The employee must provide face-to-face services to the
individuals who live in the rural regions.The Care
Coordinator/COPSD Specialist provides Co-Occurring Psychiatric and
Substance Use Disorders (COPSD) services. COPSD is an
evidence-based practice used to help treat individuals who are
suffering from a mental illness and substance use disorder obtain
sobriety and achieve recovery goals. This position will provide
substance use counseling by following the COPSD curriculum or other
evidenced-based curriculum to meet the needs of the individuals
being served. This position connects individuals to care across a
spectrum of health services, including access to high-quality
physical and behavioral health care, as well as social services,
housing, education systems, and employment opportunities in order
to help reach wellness and recovery of the whole person. The Care
Coordinator/COPSD Specialist closes gaps between different
organizations that addresses the needs of the individual being
served by linking that individual directly to the program and
continuing to meet with the individual until they have fully
accessed the services.This position works independently, under
limited supervision, reporting major activities through periodic
meetings.EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS:Education
Required: A Bachelor's degree from an accredited college or
university with a major in psychology, social work, medicine,
nursing, rehabilitation, counseling, sociology, human growth and
development, physician assistance, gerontology, special education,
educational psychology, early childhood education or early
childhood intervention or a bachelor's degree with at least 30
hours of coursework in the previous fields.Experience Required: At
least 1 year experience working with individuals struggling with
mental health, substance use, involved in the criminal justice
system, or working with individual during acute crisis needing
psychiatric hospitalization.Registration, Certification, Licensure
or other Qualifications Required:
- Must maintain a valid Texas Driver's license, auto liability
insurance and a driving record acceptable to PermiaCare's insurance
requirements.
- Required to pass criminal history and background checks as well
as pre-employment drug screen.
- Must obtain QMHP certification within 6 months.
- Must possess current and valid LCDC or LCDC intern license or
obtain one within 6 months.ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Actively work on closing gaps in referrals between PermiaCare
departments.
- Provide holistic care across the health spectrum by addressing
all needs identified by client.
- Provide evidence-based COPSD services to meet the needs of the
individual, when applicable.
- Link clients to integrated services including medical care,
substance abuse treatment, crisis services, mental health services,
veteran services, or any other needed services identified by
client.
- Encourage and/or include participation of family members and
others important to the client, subject to privacy and
confidentiality requirements and client's consent.
- Develop recovery plans that are comprehensive, person-centered,
and family-centered in agreement with and endorsed by the
client.
- Recovery plans are specific for care coordination and/or COPSD
and clearly identify client's recovery goals, client's needs, and
goals and objectives to accomplish recovery goals.
- All follow up documentation and progress notes should be
person-centered and completed within required timelines.
- Provide transportation to individuals to ensure they are able
to make appointments with services they are trying to access.
- Meet unit performance measures or targets.
- Maintain assigned caseload of individuals with mental
illness.
- Coordinate services to designated caseload.
- Enter accurate and appropriate documentation of services within
timeframe required.
- Maintain confidentiality of sensitive records and treatment
information, client files and protected health information in
compliance with HIPAA, laws, rules and regulations, and established
procedures.
- Maintain regular and reliable physical on-site attendance.
Regular attendance, dependability, and promptness are required for
the scheduled work day 100% of the time, to ensure consistency and
completeness of program's processes.
- Comply with the Abuse, Neglect, and Exploitation policy and
reporting requirements.
- Adhere to the Code of Conduct and Standards of Behavior policy
requirements.
- Establish and maintain effective work relationships with
individuals served and their families, supervisors, co-workers and
visitors by demonstrating cooperative, courteous and respectful
behavior at all times.
- Communicate regularly with supervisor.
- Open and process mail/email in a timely manner.
- Answer phone, collect phone messages and respond to requests
timely and accurately.
- Maintain safe and clean working environment by complying with
procedures, rules and regulations.
- Perform all work functions and interactions using a trauma
informed approach.
- Display professionalism when representing PermiaCare and the
program in the community.
- Maintain compliance with legal requirements and company
policies and procedures.
- Maintain valid and current driver's license, auto insurance,
acceptable driving record and reliable transportation at all times.
Driving may be required for this position.
- Complete all training as assigned prior to due date.
- Other duties as assigned.MARGINAL DUTIES AND RESPONSIBILITIES
(these duties are not designated as essential for the purposes of
ADA; they are still required duties):
- Fill in for other MH staff as needed.
- Maintain a current knowledge of HHSC LCDC licensure standards
and apply those that are appropriate to the COPSD program.
- Learn and apply, through center training and independent study
of provided Medicaid materials, the Medicaid covered services for
this position, the proper application of these services, and the
codes used to describe these services.
- Progress notes clearly show progress or lack of progress in
accordance with current provider agreement. (Meeting Minimum
Requirements of Current Internal Provider Agreement).
- Perform crisis services as needed.
- Discharges and discharge summaries are completed when needed
and in accordance with regulatory guidelines.
- Identify client needs and client risks through administration
of TRR assessments and in collaboration with the CCBHC manager, the
UM team, the IT team, and the UM committee.
- Provide translation, if applicable.
- Participate in team meeting or staffings.
- Participate in community activities and/or attends community
meetings as needed.
- Participate in workgroups and committees as assigned.KNOWLEDGE,
SKILLS, ABILITIES AND COMPETENCIES:
- Knowledge of current research in assigned priority
population.
- Knowledge about chemical dependency and mental health
disorders.
- Knowledge of HIPAA and ability to protect confidentiality.
- Effective multi-tasking skills.
- Good organizational skills.
- Welcoming, positive behavior.
- Ability to express self clearly and effectively, orally and in
writing.
- Effective time management skills.
- Exceptional customer service skills, including positive
attitude.
- Cultural sensitivity.
- Dependable attendance and punctuality.
- Knowledge of trauma informed theories, principles and
practices.
- Flexibility and adaptability to different work
environments.
- Excellent computer skills, including Word, Excel, Outlook, and
Electronic Health Records (EHR).
- Reading and comprehending.
- Reasoning and analyzing.
- Ability to coordinate with various inter-agency personnel.
- Ability to fulfill PMAB and CPR/First Aid requirements.
- Ability to work independently.
- Good interpersonal skills, including ability to build rapport
with individuals including co-workers.
- Ability to display comfort in interacting with individuals of
diverse cultural, ethnic and economic backgrounds and with social
service, healthcare, educational and criminal justice
organizations, as needed.
- Ability to acquire and utilize new skills as the job
requires.
- Ability to work cooperatively and productively with supervisor,
individuals, co-workers, and groups of persons at all levels of
activity, contributing to a spirit of teamwork.
- Ability to maintain highly confidential information.
- Ability to remain calm in stressful situations.
- Ability to plan and schedule work and implement directives
without constant supervision.
- Model professionalism by appropriate dress, language, ethics
and work habits.
- Ability to drive personal and/or company vehicle. This position
may require travel to agency program sites, community and
residential sites, and/or locations outside the PermiaCare
catchment area. This position may require transport of agency
individuals and/or individuals served.PHYSICAL
REQUIREMENTS:Abilities Required:
- Light Lifting, under 15 lbs
- Light Carrying, under 15 lbs
- Walking
- Standing
- Sitting
- Operating office equipment
- Operating motor vehicle
- Ability to see
- Hearing (with aid)
- Ability to write
- Ability to count
- Ability to read
- Ability to tell timeOther (specify): driving required. May
require some travel after hours and overnight.WORKSITE CONDITIONS:
- Travel
- Inside
- Working closely with others
- Working aloneADA Statement: Reasonable accommodations may be
made to enable individuals with disabilities to perform essential
functions.EEO Statement: PermiaCare is committed to hiring and
retaining a diverse workforce. We are proud to be an Equal
Opportunity Employer, making decisions without regard to race,
color, ethnicity, national origin, sex, sexual orientation, gender
identity, religion, age, disability, veteran status, genetic
information, or any other characteristic protected by state or
federal law.This job description is not designed to cover or
contain a comprehensive list of duties, activities or
responsibilities that are required of the employee for this job.
Duties, activities and responsibilities may change or new ones may
be assigned at any time with or without notice. This job
description does not constitute an employment contract with
PermiaCare. Employment is at-will.
PM22PI4b1552c7e695-31181-34227783
Keywords: PermiaCare, Odessa , Care Coordinator/COPSD Specialist, Other , Odessa, Texas
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