Parts Counter Associate - Heavy Equipment Dealership
Company: Cisco Equipment Rentals LLC
Location: Odessa
Posted on: March 6, 2026
|
|
|
Job Description:
Department: Parts Department Reports To: Parts Manager Location:
Odessa, TX Job Overview Cisco Equipment Rentals is seeking an
experienced and customer-focused Parts Counter Associate to join
our team. This role is responsible for assisting customers and
technicians with parts inquiries, sales, and inventory management
for heavy equipment. The ideal candidate will have a strong
understanding of equipment parts and a commitment to delivering
excellent service. Key Responsibilities Customer Service Assist
walk-in and call-in customers with parts inquiries and purchases.
Provide expert guidance on parts compatibility and availability.
Ensure a high level of customer satisfaction by addressing needs
promptly and professionally. Parts Sales Promote and sell parts and
accessories to customers and technicians. Identify opportunities to
upsell or cross-sell parts and services. Process customer orders
accurately and efficiently, including quotes, invoices, and
payments. Inventory Management Maintain an organized and accurate
parts inventory. Conduct regular inventory counts and assist with
stock replenishment. Monitor parts usage trends and provide
feedback to the Parts Manager on inventory needs. Technical Support
Utilize parts catalogs, diagrams, and systems to identify and
locate specific parts. Collaborate with technicians and service
teams to fulfill parts requests promptly. Safety and Compliance
Adhere to all safety protocols and company policies. Maintain a
clean and organized workspace in compliance with standards.
PI4346180c46c9-25448-37639325
Keywords: Cisco Equipment Rentals LLC, Odessa , Parts Counter Associate - Heavy Equipment Dealership, Engineering , Odessa, Texas
